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Owners: monthly statements and owner portal

The Owners module is for those who manage listings on behalf of owners: it calculates what is due to them every month. Viewing and editing need finance access; turning it on is reserved for the workspace owner.

Updated 14 October 2026

  1. Turn the module on

    Profile menu → Settings → Modules panel: tick “Owners” and save. If it says “Not included”, contact Hosteo.

  2. Create an owner

    Profile menu → Owners → New owner panel: name, email, phone and management commission (20% by default). Click Add the owner.

  3. Set the platform commissions

    In “Platform commissions”, enter the Airbnb, Booking.com and Expedia percentages, then Save. They are used when a booking doesn’t carry its own commission.

  4. Link the listings

    Open the owner. In “Listings of this owner”, tick their listings (and, if needed, a commission specific to one listing). Save. In “Owner details”, fill in the address, the RIB / IBAN and the calculation base: revenue after platform commissions, or full revenue.

  5. Check and send the statement

    Choose the month with the arrows. The statement shows revenue, platform commissions, the management fee, expenses and the amount Due to the owner, with the detail per listing and per stay. Send to the owner emails it; Mark as paid closes the month; Statement PDF downloads it.

  6. Add expenses charged to them

    In “Expenses charged to the owner”: listing, category (repairs, cleaning, laundry, supplies, utilities, other), description, amount and date. They are added to the statement.

  7. Share their owner portal

    The “Owner portal” panel gives a private link, no login needed: statements and occupancy of their listings, without guest names. Copy, Open link or New link (the old one stops working).

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